Personal Hearing Mandatory Before Passing GST Order – Gujarat High Court Sets Aside Order for Violation of Natural Justice

Case Title

[Name of Petitioner] vs. State of Gujarat & Ors.
Court: Gujarat High Court
Bench: Hon’ble Mr. Justice A.S. Supehia
Order Date: 28 August 2024 (OIO) | 06 March 2025 (Appeal)
Provision Involved: Section 75 of the Gujarat GST Act, 2017

Brief Background of the Case

The petitioner challenged:

  • Order-in-Original dated 28.08.2024, and
  • Appellate Order dated 06.03.2025

on the ground that no proper opportunity of personal hearing was given before passing adverse orders under the GST law.

The dispute arose from a Show Cause Notice (SCN) issued in Form GST DRC-01, where:

  • Date for reply was mentioned
  • BUT date, time, and venue of personal hearing were left blank

⚖️ Key Legal Issue Before the Court

Whether an adjudication order under GST is valid when the assessee is not informed about the date, time, and venue of personal hearing?


📌 Arguments by the Petitioner

The petitioner contended that:

✔ Section 75(4) of the GGST Act mandates personal hearing before passing adverse order
✔ DRC-01 did not specify:

  • Date of hearing
  • Time of hearing
  • Venue of hearing
    ✔ Portal only showed generic messages
    ✔ Without hearing, order violates principles of natural justice
    ✔ Hence, the Order-in-Original and appellate order are illegal

🧾 Stand of the GST Department

The department argued that:

  • Multiple opportunities were granted
  • Portal showed reminders and adjournments
  • Assessee failed to upload documents
  • Separate notice for hearing is not mandatory

⚖️ Observations of the Gujarat High Court

✅ Court’s Important Findings:

🔹 The Show Cause Notice (DRC-01) mentioned:

ParticularStatus
Reply dateMentioned
Date of hearing❌ Not mentioned
Time of hearing❌ Not mentioned
Venue❌ Not mentioned

🔹 Portal message merely stated:

“You may appear or submit documents… otherwise order will be passed.”

➡️ This does NOT amount to a valid personal hearing notice.


📘 Relevant Legal Provision – Section 75 of GST Act

Section 75(4) – Mandatory Personal Hearing

“An opportunity of hearing shall be granted where any adverse decision is contemplated.”

Section 75(5) – Adjournments

Maximum three adjournments allowed if sufficient cause is shown.

Court’s Interpretation

  • Hearing must be real and effective
  • Not a mere portal formality
  • Date, time & venue must be clearly communicated

🧑‍⚖️ Court’s Final Decision

Orders quashed

  • Order-in-Original dated 28.08.2024
  • Appellate order dated 06.03.2025

Matter remanded back to Adjudicating Authority

Direction issued:

  • Authority must intimate date, time & venue of hearing
  • Opportunity must be meaningful
  • If assessee fails to appear despite intimation → authority may proceed ex-parte

All rights of the assessee kept open


📌 Important Legal Principle Established

“Passing an order without specifying date, time and venue of personal hearing violates principles of natural justice and Section 75 of GST Act.”


📚 Supporting Case Laws (For Reference)

  1. Dharampal Satyapal Ltd. v. CCE (2015)
    → Opportunity of hearing is mandatory before adverse action
  2. Andaman Timber Industries v. CCE (SC)
    → Denial of hearing = violation of natural justice
  3. Aggarwal Dyeing v. State of Gujarat (Guj HC)
    → Mechanical adjudication without hearing is invalid

Practical Takeaways for Taxpayers

✔ Always check if date, time & venue of hearing are mentioned
✔ Portal messages alone are not sufficient
✔ If hearing is not granted → order can be challenged
✔ Section 75 protects taxpayer rights
✔ Courts strictly enforce natural justice in GST matters




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